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I’ve just listened to Rick Beato break down “What’s My Age Again?” — Blink-182’s second biggest hit. Funnily enough, he kicked off his "What Makes This Song Great?" series with their biggest hit — "All The Small Things". One person commented: I can’t believe you started the series with All The Small Things when it’s all the small things that makes the song so great. In the chorus of “What’s My age Again?”, Rick points out how most bass guitarists would play continuously, but Blink-182 left a tiny gap for the snare to play on its own. In the same chorus, Mark Hoppus sings “away from me”, “twenty three”, and “tv shows” where the melody goes downward. But Rick points out how Tom DeLonge sings the same words with his harmony going upwards. And in the final chorus, Mark harmonises with himself, creating a third layer of vocals - on top of Tom’s part. Rick spent 15 minutes unpacking just a few seconds of that song. Blink-182 spent hours getting those seconds right. That’s the thing about craft: The better you do it, the less anyone notices. But most people only notice the small things when they’re missing. Design is no different. For example, take this form field:
It asks ‘Are you over 18 years old?’ with radios for ‘Yes’ and ‘No’. Users fill it out and move on. But imagine if instead, they got this:
Compared to the first design:
Radio buttons have many small things to get right - but they’re on the simpler end of the design challenge spectrum. A long form might have 20+ fields. A product might have 20+ forms. A checkout flow alone has hundreds of these moments:
Ignore them and users get stuck, contact support, or give up altogether. What makes great design is often all the small things, done right, at scale, like Blink-182. If you’d like to get all the small things done right, at scale, like Blink-182 you might like my course, Form Design Mastery: https://formdesignmastery.com Cheers, |
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Last week I listened to episode 10 of the Complimentary podcast, “Taking Interaction Design from Good to Great”. Anthony Hobday, one of the hosts, gave an example of applying for a driving license on GOV.UK. He said that instead of asking you to upload a photo, the form said: “We notice that you’ve already got a passport with us. Do you want us to use your passport photo for your driver’s license?” You just click ‘Yes’ and move on. Anthony said this design is “next level”. I agree. The best...
I’ve just listened to Rick Beato break down “What’s My Age Again?” — Blink-182’s second biggest hit. Funnily enough, he kicked off his "What Makes This Song Great?" series with their biggest hit — "All The Small Things". One person commented: I can’t believe you started the series with All The Small Things when it’s all the small things that makes the song so great. In the chorus of “What’s My age Again?”, Rick points out how most bass guitarists would play continuously, but Blink-182 left a...
I didn’t start out as a designer. I started out as a frontend developer. I cared about the craft and spent a lot of time trying to master HTML, CSS, JavaScript and accessibility. Over time, I learned how these technologies affected UX, so as a dev, I started to suggest design changes to improve usability and accessibility. But most of the designers I worked with ignored my suggestions. Years later I transitioned to design. I tried to hide my engineering past because I was worried other...